Testimonials
See what others have to say about us.
I can’t say enough about how much I appreciate our relationship with Vertex Consulting Group! Our experience with the Vertex team, at every level of the organization, has been nothing but positive. Their professionalism, responsiveness and engagement is top notch. They have truly become part of the Tumbleweed family.
Before our Vertex partnership we tried several different options to manage our various systems and spent far too much money and time with non-functioning equipment and our Club professionals “working for” the infrastructure instead of being more efficient because of it. I know this sounds cliché, but since joining Vertex in 2012, they have helped us transform our technology infrastructure and the way we serve those who need us most. Not only does their team meet our service needs when we need them but they have worked side by side with us to keep our systems up to date and find us the most cost effective options for our technology needs.
Believe it or not, hotels are pretty complex, technological beasts. Our little building utilizes several cloud networks hosted all over the planet. Even our telephones are little cloud units – and in addition, we use several local networks to run our hotel, boutique and restaurants. On top of all that we piled over 50 work stations, point of sale terminals, printers, display monitors and even computers to control our building systems.
How do we keep it running? With one phone call to our Vertex dudes. No muss, no fuss, no problem!
We have had tremendous IT support over the years. We are very thankful for the quick supportive response and input, and look forward to the continued high level of service in the years to come.
The service with Vertex has been remarkable. They are prompt to respond to our requests and often problems are fixed so quickly, it’s like they never happened. They have been a great resource to us when dealing with our other IT companies – telephone and internet – as well. Very pleased with our relationship with Vertex.
We have been a customer of Vertex since the start of their business, many years ago. We have seen how fast Vertex’s business has grown over the years which is a challenge for any business and we appreciate that as we have been there. That challenge involves maintaining professionalism, attention and efficiency with your current customer base while taking on a large amount of other customers. Vertex has never skipped a beat. When we call, which is often, we always feel important, receive a return response very quickly and often the problem is resolved quickly. Their expertise is unmatched and their customer service is spot on. I have recommended Vertex to many other local businesses and friends and will continue to do so. Vertex is a huge asset to our community!