Managed Technology Services

From reactive to proactive with managed technology

Proactive

In a fast-paced and competitive business climate, your business can’t afford down time. As your technology partner, our mission is to keep your business technology operating at the highest level. Our management expertise allows you to stop worrying about your technology, and put it to work gaining you a competitive advantage.

Preventative

Our robust Managed Technology Services platform supports early detection and remediation of issues before they cause downtime or data loss. We will also generate regular reports that provide insight into your technology systems, including the business value and services being received, which will help you plan and budget for future IT expenses.

Responsive

Vertex Consulting Group employs a local team of highly-skilled technicians who respond remotely and to onsite requests while working with our Help Desk and Network Operations Center (NOC).

What Are Managed Technology Services?

A managed services provider (MSP) offers managed technology services and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical.

The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.

What Can We Do For You?

We provide proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your network—without any kind of disruption to your employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. We will also generate regular reports that provide insight into your IT system, including the business value and services being received, which will help you plan and budget for future IT expenses.

Want To Know More?

“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP.”

-CompTIA, Trends in Managed Services Study